Refund Policy

Refunds (if applicable)

Refund request for damage items should be informed to us in 24-48 hours after receiving the item or else we will not refund your item beyond the given time frame. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (usually within 2-5 bank days).

We do not offer refunds if you misread information such as, but are not limited to; Material, sizing charts, regional sizing (US, UK, EU) etc.
Any mistake made by you, where the information needed is clearly stated is not refundable.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Unless special arrangements are made, contact us at to see if you can make a special arrangement.

Exchanges (if applicable)
We only replace items if they are defective or damaged as long as we are informed upon receiving the item within 24-48 hours. Our basis of receiving the item is the date delivered on the tracking number in our system. If you need to exchange it for the same item, send us an email at

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.